1. Introduction

Welcome to urbanspacebuilders.com (the “Website”). This Privacy Policy explains how Urbanspace Builders (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit or interact with our Website, use our services, or otherwise engage with us. By accessing or using the Website, you agree to the practices described herein.

2. Information We Collect

We may collect the following types of information:

2.1 Information you provide

• When you use contact forms, inquiry forms, newsletter sign-ups, project consultation requests, or otherwise communicate with us, you may provide: your name, email address, phone number, postal address, any project details (such as plot area, built-up area, location), and other information you choose to submit.

• If you create an account (if applicable) or subscribe to services, we may collect login credentials, billing/shipping details, payment information (where relevant, via our payment gateways).

• If you comment, upload, or otherwise contribute content via the Website, we collect whatever information you choose to submit.

2.2 Automatically collected information

When you access our Website, we may automatically collect certain information via cookies, web beacons, server logs, analytics tools (such as Google Analytics) and similar technologies. This may include:

• IP address

• Browser type and version

• Operating system

• Referring URL (the page you came from)

• Pages you viewed and time spent

• Device identifiers

• Location information (approximate, via IP)

• Cookies or similar tracking technology data

2.3 Third-party sources

We may receive information about you from third-party services, such as payment gateways, marketing partners, social media platforms, or analytics services. This might include data such as your name, contact information, purchase history, interests, or demographic data.

3. How We Use Your Information

We use your information for various legitimate purposes, including:

• To respond to your inquiries, consultations, project quotes or requests.

• To provide, maintain and improve our services (construction consulting, house planning, project execution) and the Website.

• To process payments, billing, invoices, and deliver any products/services you have requested.

• To send you updates, newsletters, marketing communications, offers, events, if you have opted-in.

• To conduct research and analytics to understand how users use our Website and services, improve user experience.

• To comply with legal obligations, enforce our terms of service, and protect our rights, property, or safety of users or others.

• To personalize your experience (show you relevant services, content) and measure advertising effectiveness (if applicable).

4. Legal Basis for Processing (if applicable)

If you are located in a jurisdiction that requires specifying a legal basis (e.g., GDPR regions):

• Processing is necessary for the performance of a contract (e.g., when you request our services).

• Processing is necessary to comply with a legal obligation.

• Processing is based on your consent (e.g., marketing communications).

• Processing is in our legitimate interests (for example, improving our services, ensuring security) and these do not override your rights and interests.

5. Sharing Your Information

We may share your information in the following circumstances:

• With service providers and vendors who assist us in operating our business (for example: payment gateways, email marketing platforms, analytics providers, cloud hosting providers).

• With our group companies, subsidiaries or affiliates (if any) for internal business purposes.

• With third parties in connection with a merger, acquisition, financing, sale of company assets or insolvency event.

• With law enforcement, government authorities or other third parties when required by law, regulation, legal process, or to protect our rights, property or safety.

• With your consent or at your direction.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website, for analytics, for marketing, and for customizing content. Cookies may be “first-party” (set by us) or “third-party” (set by our partners).
You can manage or disable cookies through your browser settings (though disabling cookies may impact functionality). We may also provide a cookie banner on the Website to let you make choices regarding non-essential cookies.

7. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. For example, we may retain data to comply with tax, accounting or other legal obligations, resolve disputes, enforce our rights, or preserve historical records.

8. Data Security

We implement commercially reasonable technical and organisational safeguards to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure — we cannot guarantee absolute security.
If you believe your data has been compromised, please contact us immediately (see Section 13).

9. International Transfers

If you are located outside India, please note that your information may be transferred to, stored, or processed in India or other jurisdictions. By using the Website or submitting your information, you consent to such transfer, storage or processing.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

• To access the personal information we hold about you.

• To correct or update your information.

• To request deletion of your personal information (subject to legal or contractual retention obligations).

• To object to, or request restriction of, processing in certain circumstances.

• To withdraw consent (where processing is based on consent).

• To request data portability (where applicable).
  To exercise these rights, please contact us (see Section 13). We may ask you to verify your identity before responding to such requests.
  We do not charge a fee to process your request, unless it is excessive, repetitive or manifestly unfounded in your jurisdiction.

11. Children’s Privacy

Our Website is not intended for use by children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information without verification of parental consent, we will take steps to delete it promptly.

12. Links to Other Websites

Our Website may contain links to other websites operated by third parties. We have no control over and are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

13. Contact Us

If you have any questions, concerns or requests concerning this Privacy Policy or our privacy practices, please contact us at:
Urbanspace Builders
Email: info@urbanspacebuilders.com
Phone: +91 91500 30450

14. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. We encourage you to review this page periodically. If we make material changes, we will provide notice by posting a prominent notice on our Website or sending you an email (if applicable).